Tata Tele Business Services (TTBS) hosted the CXO Talk, New Delhi- Reboot your Business with Tech Advantage". The virtual round table invited experts from major industries to share their valuable leadership experiences while recovering from business disruptions due to COVID-19 outbreak. Tata Tele Business Services led the discussion on how frontier technologies are enabling collaboration tools and helping enterprises to operate with their full-fledged efficiency during these challenging times.
Speaking at the CXO Talk Roundtable, Mr. Aditya Kinra, Vice President, Tata Teleservices said, “The pandemic has triggered a need for short-term changes in the work culture of organizations but in long-term, the purpose of digital transformation has been adopted for good. At TTBS, we are providing bespoke connectivity and collaborations solutions to our enterprise customers to keep their business practices ‘stable’ and operations ‘as-usual’ ensuring optimal productivity than ever before. From the initial phases of complete WFH to partial re-opening with a hybrid model, we have enabled businesses with the right set of digital tools and assets.”
Industry representatives such as Mr. Sameer Malhotra, CEO & Director at Shriram Automall India Ltd, Mr. Deepak Kashyap, CEO at Dialdesk, Mr. Krishnam Raju D, CEO at Marg ERP Group, Ms. Aakanksha Bhargava, CEO at P M Relocations Pvt Ltd, Mr. Litesh Gumber, MD at QuadB Group and Mr. Anmol Garg, Founder at Sales5X addressed the forum. The roundtable presented some of the interesting cases where multiple leaders discussed that how their organizations are working towards rebuilding with growth-oriented approach, and how technology has made it easier with rapid digitization.
Mr. Sameer Malhotra, CEO& Director at Shriram Automall India Ltd “Businesses will bounce back to its optimum level with the help technological inference, digitization with time would be the key driver for reverse transformation. With continuous innovation and adoption, hybrid digitization has helped us to re-gain our business momentum back”
Mr. Deepak Kashyap, CEO at Dialdesk said “The acceptability of digitization and technology has changed for businesses and it has affected the way how we are collaborating for work these days. The pandemic has preponed the future where hybrid work models can be considered effective for organizations as well as individual employees.”
Mr. Krishnam Raju D, CEO at Marg ERP Group said “At the time of crisis, communication is the key to keep your customers updated and acknowledged about your business continuity actions. We leveraged our capabilities, built our network system on digital and reached out to every district in India where our customers are present.”
Ms. Aakanksha Bhargava, CEO at P M Relocations Pvt Ltd said “Communication with employees at all times are very critical during this pandemic, whether we talk about moral support and job security on a personal note, or we discuss the business continuity plans professionally. For seamless real-time connectivity, we have shifted our cargo shipment tracking to complete digital mode during this pandemic that helped us to maintain a smooth operational continuity”
Mr. Litesh Gumber, MD at QuadB Group, “Manufacturing industry gets the benefit of doubt where people have pre-agreed that WFH is not suitable at all in this current pandemic situation. We have successfully made it possible with right technology and collaboration tools. We followed a virtual assembly line to divide the processes in different steps, and moreover we started manufacturing at employee’s residences and allowed them to set up small work areas at home”
