“We Hope to Continue Serving Primebook Customers With Utmost Priority”

“We Hope to Continue Serving Primebook Customers With Utmost Priority”
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5 min read

The education technology industry is experiencing a transformative shift, driven by advancements in AI, cloud computing, and affordable hardware solutions. With an increasing emphasis on personalized learning, digital integration, and bridging the digital divide, edtech companies are playing a crucial role in reshaping the educational landscape globally. Primebook is playing a pivotal role in this transformation. By offering affordable devices with integrated AI, cloud computing, and offline capabilities, Primebook is addressing the unique needs of Indian students and educators. Rajeev Ranjan, Editor, Digital Terminal interacted with Chitranshu Mahant, CEO & Co-Founder, Primebook to discuss how the company is leveraging cutting-edge technologies to enhance the learning experience.

Rajeev: How does the integration of AI into PrimeOS enhance the learning experience for students, and what are its key applications?

Chitranshu: Primebook aims to integrate AI into the PrimeOS operating system to enhance the learning experience for students and learners and our team has started working on it.

Our focus is to train the AI in contextual awareness, thereby enabling Primebook users to get a personalized AI Buddy who would understand and provide niche-specific knowledge the user needs; to the exact degree of detail.

For instance, If a 12-year-old Primebook user wants to learn about a topic in history and another 20-year-old wants to learn about the same topic but for in-depth research work, the AI will formulate answers accordingly. With contextual awareness about the users’ age, academic level, and purpose of work, the AI will curate the most precise and relevant answers; not some generic ones. 

Having said that, we also plan to train the AI for on-screen awareness to ease out a student’s online activities, whether getting notified of vital information that went unnoticed on the screen, automatically responding to an email even after 3 days, or getting a brief of what’s there on the screen. This particular functionality is also meant to serve visually impaired students with real-time content adaption, translation, error detection and correction, and so forth. 

Rajeev: With the launch of the pre-bundled Windows Cloud PC, how does Primebook aim to balance affordability and functionality while addressing the unique needs of Indian students and educators?

Chitranshu: The main idea behind our upcoming Primebook with a pre-bundled Windows Cloud PC is to balance affordability and functionality while addressing the unique needs of Indian students and educators. While cloud computing helps eliminate the need for a high-end expensive device to pursue resource-extensive tasks, we thought of enabling Indian students and educators to actually leverage it! By paying a nominal subscription fee for the Windows Cloud service, students and educators can streamline their learning/teaching efficiency and productivity on Primebook.

The pre-bundled Windows Cloud PC would empower Indian students and educators to seamlessly access the benefits of two worlds on one device – The e-learning apps from the Android ecosystem on a multitasking interface alongside the resource-extensive Windows software, such as AUTOCAD, Photoshop, and more. Such integration would significantly cater to the robust computing needs of engineering students and educators; those pursuing graphic design, animation, or UI/UX designing courses, etc.

Not only will this bridge the gap between affordability and high-end functionality for Indian students and educators, but also provide students with the versatility to adapt to the diverse learning/teaching environment. Students can hereby get familiar with advanced cloud tools, enhance their virtual skills, and prepare for the tech-driven job market of today.

Rajeev: How does the PrimeCoding initiative aim to equip young learners with essential skills, and what sets it apart from other coding platforms?

Chitranshu: The development of the PrimeCoding on the PrimeOS operating system powering the Primebook laptops has been (and still is) vehemently helping young learners learn and practice coding in various programming languages, from Python and Java to C, C++ and CSS in an easy-to-use, safe environment. This initiative was actually taken on the recommendation of our Primebook users who sought to fetch one of the most essential skills of the 21st century.

By availing of the PrimeCoding app on Primebook laptops, young learners can apply their knowledge of coding to practical ways of application like implementing data structures, creating algorithms for web scraping, writing Python scripts for automating tasks and making websites based on HTML, CSS, or Javascript. Alongside the enhancement of logical thinking and problem-solving skills, students get the flexibility to learn at their own pace and elevate their career opportunities.

What sets PrimeCoding apart from other coding platforms –

1. It runs completely offline after the setup and compilation on the device.

2. There’s an in-built intelligent code editor that helps format code, manage code indentations, and give suggestions while scripting.

3. PrimeCoding is completely free to use for Primebook users and shows no ads.  

Besides, being based on the PrimeOS operating system itself, unlike many coding environments/platforms that work as an emulator of another operating system, there’s no performance lag while working on this platform.

Rajeev: Primebook Tech Buddy offers a unique after-sale service. How has this service improved the user experience, and what feedback have you received from customers so far?

Chitranshu: The whole purpose of establishing the industry’s first-of-a-kind after-sale service, Primebook Tech Buddy, was to enhance the user experience. Primebook acknowledges the anxiety that comes with using new tech and wants to eliminate it with a dedicated human assistant to take the user through the initial days of their Primebook usage.

Apart from helping users with their laptop setup, the Tech Buddy enables them to stay in close contact with the Primebook tech team, thereby getting faster resolutions in case of queries.

Furthermore, the regular interaction and understanding of the users’ experience with Primebook post their purchase helps us improve and improvise our product consistently, offering them a better computing environment.       

We have mostly received positive feedback from the customers so far about their experience with Primebook Tech Buddy. We hope to hold on to this functioning and continue serving Primebook customers with utmost priority. 

Rajeev: What role does cloud and Android integration play in setting new standards in education tech, and how is Primebook leveraging this to bridge the digital divide in India, particularly in rural areas?

Chitranshu: The integration of Cloud PC into the Android laptop is certain to set new standards in the edtech sector in terms of blending affordability, scalability, and accessibility of computing solutions. Students and educators can now seamlessly access both Android and Windows-based applications, tools, and software on cost-effective hardware and increase their power of computing. Primebook aims to leverage this integration of Cloud and Android to bridge the digital divide in India.

By providing Primebook laptops with pre-bundled Windows cloud PC, we seek to ensure every student can get a profound taste of advanced computing capabilities and therefore, equal opportunities for learning and growth. Such integration would allow students from all walks of life, especially those residing in rural areas or coming from a middle or lower economic background to grab the benefits of digital learning to the fullest and explore global career prospects in both conventional and non-conventional fields.   

Rajeev: How does Primebook ensure safe browsing and online safety for children and teens using its devices?

Chitranshu: Since Primebook is designed specifically to cater to the needs of students (a maximum of whom are children and teens), there’s a unique parental control app called PrimeSecure that ensures a safe browsing environment. By availing of this app on any mobile device, parents and educators can monitor and regulate the Primebook usage of their children or students. The app allows blacklisting malicious and NSFW (Not Safe for Work) websites, blocking inappropriate apps, setting time limits for using unproductive apps like those for entertainment or gaming, and deriving an instant thorough report of the child’s online activities on Primebook.

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