As the digital workplace continues to evolve, the convergence of security and productivity has become a strategic imperative for businesses worldwide. Teramind is at the forefront of this transformation, delivering cutting-edge solutions to help organizations protect sensitive data while optimizing workforce performance. Rajeev Ranjan, Editor of Digital Terminal, spoke exclusively with Ionatan Galeano, Head of Global Partnerships at Teramind, to discuss the company’s strong growth in 2024, its expanding global partner ecosystem, and increasing focus on the Indian market.
Rajeev: How was the year 2024 for Teramind? What are some key milestones for you?
Ionatan: The past year, and the initial months of 2025, have been exceptionally strong for us. One of the biggest milestones we achieved was the launch of an entirely new global partnerships team and a robust partner program. This was built from scratch and now comprises more than 25 professionals focused solely on channel development across regions—including the Americas, Europe, the Middle East, and Asia Pacific. As a result, we have nearly tripled the size of our global partner network and recorded a fourfold increase in partner-led sales. We closed 2024 with over 600 active partners worldwide and onboarded more than 1,000 new customer accounts, all driven through the channel ecosystem.
Rajeev: Could you briefly outline Teramind’s core offerings, especially for the Indian market?
Ionatan: Teramind is a US-based technology company specializing in user behavior analytics and data loss prevention (DLP). Our platform addresses two key use cases: employee productivity monitoring and cybersecurity.
On the productivity front, our solution empowers organizations—ranging from SMBs to Fortune 500 companies—to track workforce efficiency, improve operational visibility, and optimize performance. On the security side, we provide one of the most advanced DLP platforms available today. It enables organizations to detect insider threats, prevent data leaks, and ensure compliance with various regulatory frameworks. Our solutions cater to companies of all sizes looking to improve both productivity and security in an increasingly complex digital environment.
Rajeev: As emerging technologies such as AI, ML, and IoT continue to shape the tech landscape, how is Teramind integrating these innovations into its platform?
Ionatan: Artificial Intelligence has become a game-changer for us on multiple fronts. Internally, we’re leveraging AI tools to enhance productivity and decision-making. Externally, we’ve integrated AI and large language models (LLMs) into our platform to help users create customized behavior policies, automate rule creation, and generate actionable insights from vast volumes of behavioral data. Our platform collects thousands of data points from endpoints daily. Using AI, we distill that data into digestible, real-time reports for stakeholders such as CEOs, HR leaders, and IT heads. This not only enhances usability but also empowers our customers to respond faster to risks and opportunities.
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Rajeev: From a sectoral standpoint, where are you seeing the highest adoption of Teramind solutions in India?
Ionatan: Financial services have emerged as a significant growth vertical for us in India. The rise of fintech, digital banking, and mobile payment solutions has created an environment where data sensitivity and compliance are paramount. Organizations in this sector are increasingly adopting Teramind not only to enhance security but also to meet stringent regulatory requirements. Our platform enables them to track data access, prevent unauthorized disclosures, and generate compliance-ready reports with ease. Beyond BFSI, we are also seeing interest from manufacturing, IT services, and BPO segments where workforce productivity and data integrity are top priorities.
Rajeev: Why should Indian companies choose Teramind?
Ionatan: Indian companies should choose Teramind because we have a proven global track record with over 10,000 customers, including large enterprises and government agencies. Our solutions are highly rated by industry analysts such as G2 and Forbes, and we hold certifications like ISO 27001 and SOC, which demonstrate our commitment to security and compliance. Moreover, with trusted local partners like Round Robin offering 24/7 support and implementation expertise, we ensure that our customers get the best service experience. Teramind enables organizations to safeguard their data, improve employee productivity, and maintain compliance in an increasingly complex digital landscape.
Rajeev: Please tell about your partnership with Round Robin and how do they help you grow your business in India.
Ionatan: Round Robin is a vital strategic partner for Teramind in India. Their deep knowledge of the local IT and cybersecurity market, combined with their established channel relationships, helps us accelerate market penetration. They provide crucial support in onboarding new partners, managing customer relationships, and participating in key industry events and trade shows. This partnership ensures that Indian customers receive localized service and timely assistance, which strengthens our presence and growth in the region.
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