Digital transformation is reshaping industries and empowering organizations to boost their efficiency. However, cybersecurity is still the top concern in the digital transformation journey. The technologies like cloud/AI/ML/IoT make a positive impact across industries and help organizations to understand the potential threats before being a victim. Such technologies help businesses to keep an eye on evolving threats and improve the IT infrastructure. To strengthen the overall security architecture, organizations have started deploying the best solutions which help them stay ahead of every potential cyber threat. Rahi is one of the IT solutions providers helping its customers in the digital transformation journey by offering robust products and solutions. In a quest to understand the evolving cybersecurity landscape, Rajeev Ranjan, Editor, Digital Terminal interacted with Rohit Singal, VP-India, Rahi. Read below the excerpts:
Rajeev: How has been Year 2022 for Rahi in the India market?
Rohit: 2022 has been a remarkable year for Rahi. We saw strong growth in the customer portfolio as well as the addition of another pillar, Cybersecurity, to our enterprise IT services. Our flagship event, Rahi Tech Day, has been held across multiple countries for the first time and has significantly contributed to Rahi’s overall success. Moreover, we were able to achieve our dream to contribute to our nation by taking on government projects. However, we cannot mention them due to a confidential agreement. We also went through acquisition to further strengthen our position on a global scale.
Rajeev: How is the role of CIOs changing with the adoption of digital transformation?
Rohit: The urgent business need for digital transformation and increasing adoption of new technologies like cloud/AI/ML/IoT/automation are driving changes in the role of CIOs. Earlier, CIOs were less involved in business strategy and driving development and success, but today CIOs have to look into security measures, manage budgets, plan policies, and take care of IT services. CIOs are helping in building new business models rather than just being a support to the organization and responsible for managing, deploying, and supporting IT systems and infrastructure. CIOs will need to work with business leaders to develop new business strategies that generate revenue and improve profit margins. CIOs are moving to cloud solutions and no longer making expensive IT infrastructure additions like servers and storage, hardware maintenance, recurring hardware replacement and management. CIOs are paying for what they use thus reducing the costs. CIOs are also responsible to prevent organizations from cyberattacks and constantly look for ways to improve security, through new security solutions that can protect, detect and respond to cyberattacks.
Rajeev: What according to you is the role of artificial intelligence and machine learning in cybersecurity?
Rohit: Artificial Intelligence and Machine Learning are no more just a buzzword but are making some significant impact on various industries. AI and ML have proven to be extremely useful when it comes to detecting cyber threats based on analyzing data and identifying a threat before it exploits a vulnerability in your information systems. ML enables computers to use and adapt algorithms based on the data received, learn from it, and understand the consequent improvements required. In a cyber-security context, this will mean that ML is enabling the computer to predict threats and observe any anomalies with a lot more accuracy than any human can. It can help cybersecurity teams to become more proactive in preventing threats and responding to effective attacks in real time. It can reduce time spent on regular activities and allow organizations to use their resources more efficiently. AI can be used to identify activities that human oversight would mostly fail to catch. The newer threats like never-before-seen attacks require a much more sophisticated capability. The use of AI + ML technology helps to recognize attacks rather than defending a known vulnerability. ML can make cybersecurity easier, more efficient, and less expensive. ML and AI truly protect against modern cyber warfare.
Rajeev: How do you sell your solutions in the Indian market? Please share your business model
Rohit: Rahi was founded with the purpose of providing end-to-end global IT solutions that could help businesses convert long-term goals into success. It was co-founded in 2012 by Sushil Goyal, Tarun Raisoni, and Rashi Mehta. The entrepreneurs continue to work towards harnessing the ongoing evolution of technologies and facilitate building businesses with enhanced productivity and profitability.
Rahi helps its customers in the digital transformation journey by offering products and solutions. We not only help customers deploy the solutions but manage them for the years to come providing comprehensive managed services and becoming the true partner of its customers. Rahi generates revenue by selling solutions and services - professional and managed.
Rajeev: Which are the major verticals where you believe that adoption of your solutions will grow in 2023?
Rohit: Rahi works across seven pillars that include data center infrastructure, cloud computing, managed services, IT infrastructure, Unified Communications, Managed and Professional Services, and Global Services. Recently, we have also launched cybersecurity services. We believe any enterprise, irrespective of their industry and in dire need to incorporate digital technologies, will significantly benefit from our broad range of offerings. While we majorly focus on customers in the IT, manufacturing, and fintech industry, the digital landscape has created multiple opportunities to expand our industry reach to serve more customers.
Rajeev: What will be your target for the year 2023? How do you plan to scale up your business to achieve a set target in 2023?
Rohit: Rahi plans to expand its global footprint and acquire new customers. Recently, we have shifted our India headquarters in Pune to a new facility to meet the needs of our continually growing workforce. We have large orders and projects across our seven pillar offerings for which we will be recruiting new talent. We plan to further increase our workforce to meet the growing demands of our customers. We expect a 30% growth in our revenue over the next year. However, with our rapid growth and expansion plans, we will certainly push to achieve a much higher figure.We plan to continually hold online and offline events to connect with leading CXOs across the nation and plan to further amplify our India’s business to overall Rahi’s revenue in the coming years.