Quick commerce platform Zepto has elevated Naresh Narra to the position of Director - IT, reinforcing its commitment to building a robust and scalable technology backbone to support its rapidly growing operations across India.
A seasoned IT infrastructure leader with more than 15 years of experience, Narra has played a key role in designing and managing technology environments for dark stores, warehouses, and logistics networks. In his expanded leadership role, he will oversee Zepto's IT strategy, infrastructure modernization initiatives, operational scalability, and technology programs aimed at enhancing efficiency across the company's fast-growing quick commerce ecosystem.
Strengthening the Technology Foundation for Rapid Growth
As quick commerce companies continue to expand their footprint and operational complexity, technology infrastructure has become a critical enabler of speed, reliability, and customer experience. Zepto's decision to elevate Narra reflects the growing importance of scalable IT systems that can support thousands of daily operations across fulfillment centers, dark stores, and supply chain networks.
With extensive expertise in infrastructure management, cloud technologies, network optimization, and enterprise IT operations, Narra is expected to play a pivotal role in strengthening the company's technology framework as it enters its next phase of growth.
Sharing the news on LinkedIn, Narra expressed his enthusiasm about taking on the new responsibility. He said, "I'm incredibly excited to announce my promotion to Director - IT at Zepto. A big thank you to all my peers for great collaboration and amazing support, and to Suthakar Loganathan and Nikhil Mittal for pushing me to grow and believing in me. Excited to build, learn, and lead in this next chapter."
Proven Experience Across Retail and E-Commerce
Before taking on the Director - IT role, Narra served as Associate Director of Information Technology at Zepto, where he contributed to multiple technology transformation initiatives and infrastructure development projects.
Over the course of his career, he has held leadership positions at Licious, Una Brands, Joy Technologies, and Decathlon India. His experience spans large-scale IT operations, project execution, cloud infrastructure, network management, and technology transformation across retail, e-commerce, and supply chain-driven businesses.
His background in managing mission-critical technology environments is particularly relevant for the quick commerce sector, where operational uptime and real-time visibility are essential to business performance.
Focus on Dark Stores and Logistics Technology
Narra has developed significant expertise in managing IT ecosystems that support dark stores, warehouses, and logistics operations. These environments require highly reliable infrastructure capable of handling inventory systems, order management, network connectivity, security, and operational analytics at scale.
As Zepto continues to expand its network and service capabilities, technology leadership will remain central to maintaining operational efficiency and delivering seamless customer experiences.
A New Leadership Chapter
His elevation highlights Zepto's ongoing investment in leadership talent and technology capabilities as the company continues to scale its quick commerce operations in an increasingly competitive market.
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