The burgeoning impact of COVID 19 has bought industries, organizations, institutions and possibly every human activity to a halt. India is witnessing unprecedented times where everything is under a lockdown. While this long shutdown of 21 days will unfold myriad challenges in the coming months, companies like Haier India is taking a range of consumer centric service initiatives to provide an extended support to its customers.
- Haier India has extended warranty on all its products expiring in March and April 2020 to two months after the lockdown is lifted
- Haier’s service team is available to remotely to help the customers with their service queries through multiple channels including WhatsApp, Live chat support and Haier Careline on toll-free numbers- 1800-419-9999, 1800-102-9999
- Haier is also updating all its demo videos, product user manuals and easy troubleshooting information on its website, from where customers can be remotely guided to ensure a seamless knowledge exchange in case of any queries
- The company has also WhatsApp service support on +91-8553049999 for its customers where service engineers are available to respond to queries and guide customers to remotely resolve issues.