The technology landscape in India is undergoing rapid transformation, driven by cutting-edge innovations, evolving market needs, and a growing digital ecosystem. In this dynamic environment, Solitaire has emerged as a key player, spearheading advancements and setting new benchmarks in IFPD market. In an exclusive interaction with Rajeev Ranjan, Editor, Digital Terminal, Dr. Ramya Chatterjee, Chief of Solitaire Brand Business, Director & CEO, Prointek Global Innovations (The Manufacturing Division of Supertron Electronics), shares valuable insights into the company’s remarkable growth, product roadmap, future plans, and much more. He also discusses how Solitaire is navigating challenges and positioning itself for long-term success in a competitive market.
Rajeev: What is the vision behind Solitaire as a brand? How has been the performance of Solitaire in FY 2024-25?
Dr. Ramya: Brand Solitaire, a pioneering venture by Supertron Electronics, is on a mission to redefine the landscape of information sharing and knowledge absorption through cutting-edge Interactive Flat Panels (IFPs) and Unified Communication (UC) solutions. As an industry disruptor, Solitaire is transforming both education and business ecosystems, catering to government schools, large-scale ICT and smart classroom projects under GeM, as well as SMEs/SMBs seeking enhanced collaboration and productivity. Join us on this journey of innovation and stay connected for updates on how Solitaire’s advanced interactive technology is shaping the future of in-classroom learning, remote education, and modern meeting room efficiency.
Our Interactive Flat Panel Display (IFPD) and Unified Communication (UC) business has experienced remarkable growth of approximately 300% in FY 2024-25, a testament to our cutting-edge technology, strategic market approach, and unwavering commitment to innovation. This extraordinary momentum has been made possible through the trust, collaboration, and support of our valued partners and customers, who continue to be the driving force behind our success. As we move forward, we aspire to sustain and accelerate this growth trajectory, further strengthening our product offerings, market reach, and service excellence. With a shared vision of reshaping digital collaboration, smart learning, and enterprise communication, we remain committed to delivering industry-leading products & solutions that empower organizations and institutions to achieve new heights of efficiency and engagement.
Rajeev: Could you provide an overview of your product portfolio? How do your offerings cater to the diverse needs of customers across different segments?
Dr. Ramya: SOLITAIRE, a leading brand in interactive technology, offers a comprehensive product portfolio designed to meet the diverse needs of customers across multiple segments. Our lineup includes a complete range of Interactive Flat Panel Displays (IFPDs) in various sizes—55", 65", 75", 86", 98", and 110" - tailored for immersive digital collaboration and interactive learning experiences.
To enhance functionality, we offer a fully customizable range of Open Pluggable Specification (OPS) computers, delivering high-performance computing solutions for smart classrooms and enterprise applications. Our Unified Communication (UC) solutions include 4K webcams, 4K video bars, and a range of PTZ cameras, designed for seamless classroom instruction, hybrid learning, and enterprise-grade meeting room experiences.
A standout feature of our portfolio is the Generative AI-powered Interactive Whiteboard (IWB) Suite known as DIGITAL CANVAS PRO, which enhances learning outcomes, streamlines teaching methodologies, and makes lesson delivery more intuitive and engaging for educators. By integrating AI-driven capabilities, cloud-based collaboration, and real-time connectivity, Solitaire ensures that educational institutions, government ICT projects, SMEs, and enterprises can seamlessly embrace digital transformation, optimize productivity, and drive intelligent communication experiences across diverse applications.
Rajeev: What is your vision for Solitaire in the next five years, especially in the education and business collaboration sectors?
Dr. Ramya: Over the next five years, Solitaire aims to solidify its position as the leading brand in interactive technology, driving innovation, accessibility, and digital transformation across the education and business collaboration sectors.
In education, our vision is to revolutionize learning environments by integrating AI-powered smart classroom solutions, cloud-based collaboration tools, and adaptive learning technologies. We aspire to be a key enabler in large-scale ICT projects, government-led digital education initiatives, and private institutions, ensuring that students and educators benefit from cutting-edge, immersive, and interactive learning experiences. Our Generative AI-powered Interactive Whiteboard (IWB) Suite will continue evolving, making teaching more intuitive, engaging, and efficient.
In the business collaboration space, Solitaire will focus on enhancing hybrid work experiences through next-generation Unified Communication (UC) solutions, AI-driven video conferencing tools, and advanced meeting room technologies. Our expanding portfolio of 4K webcams, video bars, and PTZ cameras will cater to corporate huddle spaces, conference rooms, and large-scale enterprise communication needs, ensuring seamless remote collaboration and productivity.
Strategically, we plan to expand our global footprint by forging international partnerships in the education and enterprise sectors, strengthening our research and development capabilities, and continuously innovating with AI, scaling manufacturing facilities and cloud-based solutions. Our commitment to sustainability, digital equity, and ESG-driven initiatives will remain a core pillar, ensuring that our growth is responsible, impactful, and future-ready.
By 2030, we envision Solitaire as a leading global brand in interactive technology, empowering educators, businesses, and government institutions with intelligent, intuitive, and transformative digital solutions that revolutionize the way people learn, collaborate, and communicate.
Rajeev: How does Solitaire plan to tackle growing competition in the interactive flat panel market?
Dr. Ramya: Solitaire is poised to tackle the growing competition in the interactive flat panel (IFPD) market through continuous innovation, superior technology, and customer-centric solutions. By integrating Generative AI-powered interactive tools, cloud-based collaboration, and advanced Unified Communication (UC) solutions, Solitaire ensures a future-ready, differentiated product offering. Our focus on scalability, affordability, and seamless user experience gives us a competitive edge in both education and enterprise sectors. Additionally, expanding our nationwide distribution network, strengthening strategic partnerships, and enhancing after-sales service support will further solidify our market position. With a strong commitment to research and development, ESG-driven manufacturing, and aggressive digital marketing, Solitaire is well-positioned to lead the IFPD market while delivering value-driven, high-performance solutions tailored to diverse customer needs.
Rajeev: How does Solitaire ensure best-in-class after-sales support for its loyal customers?
Dr. Ramya: Solitaire is committed to delivering best-in-class after-sales support through a robust service infrastructure, customer-first approach, and proactive technical assistance. Our extensive nationwide network, backed by Supertron’s 34 branches and 60 warehouses, ensures swift service response and seamless parts availability. We offer dedicated customer support channels, on-site technical assistance, and remote troubleshooting to minimize downtime and enhance user experience. Our comprehensive warranty programs, extended AMC options, and rapid service escalation matrix further reinforce our commitment to customer satisfaction. Additionally, our expert training programs empower customers to maximize the potential of Solitaire’s interactive flat panels and unified communication solutions, ensuring a frictionless, long-term ownership experience. Through continuous service enhancement and customer feedback-driven improvements, Solitaire remains dedicated to delivering excellence beyond the sale.
Rajeev: Please tell about your distribution network across India and how it helps in reaching customers efficiently?
Dr. Ramya: Solitaire’s expansive distribution network, powered by Supertron Group’s robust infrastructure, ensures efficient product availability, seamless logistics, and superior customer reach across India. With 34 strategically located branches, 60 warehouses, and a strong network of 650+ professionals, we provide swift and reliable delivery to customers across metros, tier-2, and tier-3 cities. Our well-established channel partner ecosystem, reseller network, and GeM business vertical further enhance accessibility, ensuring Solitaire’s interactive flat panels and unified communication solutions reach educational institutions, government organizations, enterprises, and SMEs with minimal lead time. This nationwide presence, coupled with dedicated after-sales support and service centers, enables us to deliver best-in-class interactive technology solutions, reinforcing Solitaire’s position as a trusted brand in the market.
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