BUSINESSNEXT has appointed Amit Bhatia as Chief Information Security Officer (CISO) & Head of Technology Operations, reinforcing its technology and cybersecurity leadership as the company continues to expand its AI-powered enterprise software platforms for banks and financial institutions worldwide.
In his new role, Bhatia will lead BUSINESSNEXT's cybersecurity strategy, technology operations, cloud infrastructure, enterprise IT governance, and digital transformation initiatives. He will also oversee information security, cyber resilience, technology modernization, operational excellence, and secure cloud environments to support the company's rapidly growing global customer base and AI-driven banking solutions.
The appointment comes at a time when financial institutions are accelerating investments in artificial intelligence, cloud-native banking platforms, cybersecurity, and digital customer engagement. As cyber threats continue to evolve alongside AI adoption, enterprise software providers are increasingly strengthening their technology leadership to deliver secure, resilient, and scalable digital platforms.
Bringing More Than Two Decades of Technology Leadership
Amit Bhatia brings over 26 years of experience across cybersecurity, enterprise technology, cloud transformation, IT operations, artificial intelligence, digital transformation, and information security.
Throughout his career, he has led large-scale technology modernization programs, strengthened enterprise cybersecurity frameworks, built secure cloud infrastructures, and implemented digital transformation strategies for organizations operating across financial services and technology sectors.
Before joining BUSINESSNEXT, Bhatia served as Chief Information Security Officer (CISO) at Religare Broking Ltd., where he was responsible for cybersecurity strategy, cyber risk management, regulatory compliance, governance, and information security operations.
Earlier, he held the position of Senior Vice President – IT & Data Protection Officer (DPO) at RateGain, leading global IT infrastructure, cloud transformation, cybersecurity operations, enterprise technology, and data privacy initiatives.
His previous leadership experience also includes roles as Associate Vice President – IT Global Operations at Innodata Inc., Associate – Infrastructure Solutions at Dell Technologies, and System Administrator at PepsiCo, where he built extensive expertise in enterprise infrastructure, cloud technologies, IT governance, digital operations, and cybersecurity.
Supporting Secure AI-Driven Banking Platforms
BUSINESSNEXT continues to strengthen its technology capabilities as financial institutions increasingly adopt AI-powered customer engagement platforms, intelligent automation, cloud computing, and data-driven banking solutions.
With digital banking becoming more interconnected, technology leaders are expected to ensure robust cybersecurity, regulatory compliance, operational resilience, and secure cloud infrastructure while enabling innovation across AI-powered enterprise applications.
Bhatia's appointment is expected to further strengthen BUSINESSNEXT's ability to deliver secure, scalable, and resilient technology platforms that support banks and financial institutions navigating digital transformation.
Driving the Next Phase of Technology Innovation
The appointment reflects BUSINESSNEXT's continued investment in technology leadership as enterprises worldwide focus on modernizing banking operations through artificial intelligence, cloud-native architectures, cybersecurity automation, and intelligent customer experience platforms.
Headquartered in Raleigh, North Carolina, with international headquarters in Noida, India, BUSINESSNEXT provides AI-powered enterprise software solutions for the banking and financial services industry. Its cloud-agnostic platforms—including CRMNEXT, CUSTOMERNEXT, DATANEXT, and WORKNEXT—help organizations accelerate digital transformation across customer engagement, workflow automation, and data management.
Today, BUSINESSNEXT supports more than 1 million users across 65,000 branches and contact centres, serving over 1 billion end customers globally through its enterprise banking technology ecosystem.
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