Kaizen Infoserve, one of India’s leading tech support providers, continues its focused and committed approach to maintain a balanced synergy between customers, distribution partners, and brand owners. The company has achieved a big milestone in the implementation of artificial intelligence to monitor and manage its logistical support and helpdesk systems.
In response to rising requests and evolving requirements, Kaizen is also upgrading its technical repair capacity. This includes the addition of automated tools and jigs to enhance service efficiency and precision.
“With every step forward, we are aligning with our vision to make India truly self-sufficient in technology support services. From investing in AI to sending our teams abroad for hands-on training, we are taking bold and decisive actions. Our commitment to Indian customers and our partners remains unwavering — we bring the best, before it's asked,” said Murali Krishnan, Managing Director, Kaizen Infoserve.
Further strengthening its capabilities, Kaizen's dedicated technical team is currently visiting overseas facilities of multiple brands. These visits are designed to provide real-time exposure to the latest global technology trends, equipping the team with critical insights for future-ready service delivery.
Kaizen remains deeply committed to Indian customers, aiming to bring the best-in-class technology support services into the country ahead of time. The company has a proven track record of introducing cutting-edge, globally benchmarked support services with Indian customization.
The brands associated with Kaizen have welcomed these developments, extending their technological assets and infrastructure to Team Kaizen for better collaboration and knowledge sharing.
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