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Customer Experience
Solutions
Zendesk Unveils Autonomous Service Workforce to Redefine Customer and Employee Support
NDM News Network
21 May 2026
5 min read
CIO
Rahul Khona Returns to Starbucks India as Chief Technology Officer
NDM News Network
11 May 2026
2 min read
Tech Companies
Freshworks Reports Strong Q1 2026 Growth Led by EX Platform Momentum
NDM News Network
07 May 2026
4 min read
Tech Companies
Fynd Scales Conversational Commerce with 4.3 Million AI-Driven Customer Interactions
NDM News Network
20 Apr 2026
3 min read
Tech Companies
Capgemini Highlights Human-Led, AI-Powered CX as the Future of Customer Experience
NDM News Network
14 Apr 2026
2 min read
Enterprise
Tata Consultancy Services Extends Long-Term Collaboration with Marks & Spencer
NDM News Network
13 Apr 2026
2 min read
Solutions
Zoom Enhances India Offering with Native Phone Numbers for Contact Center
Rajeev Ranjan
09 Apr 2026
2 min read
Tech Companies
Genesys Crosses Nearly $3 Billion Total Revenue In FY26 On Rising Enterprise AI Adoption
NDM News Network
30 Mar 2026
7 min read
Enterprise
Zomato Cuts $11M in Support Costs Using MongoDB AI Platform
NDM News Network
30 Mar 2026
3 min read
Tech Companies
OnePlus Strengthens India Presence with Service Network Expansion
NDM News Network
27 Mar 2026
1 min read
Tech Companies
Whatfix Unveils AI Roleplay Training with Real System Simulations in Mirror
NDM News Network
11 Mar 2026
2 min read
Tech Companies
Zoom Unveils Expanded Agentic AI Platform for Enterprise Workflow Orchestration
NDM News Network
11 Mar 2026
4 min read
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