ControlZ has expanded its authorised service network to 700+ centres across India, extending after-sales support to customers across 18,000+ PIN codes. The expansion strengthens the company’s nationwide service footprint as the renewed smartphone category continues to gain relevance among consumers looking for premium devices at more accessible price points.
For consumers considering renewed smartphones, dependable after-sales support remains an important part of the purchase decision. ControlZ’s expanded service network is complemented by an 18-month warranty on its renewed devices and a 24×7 AI-powered call centre, providing customers with multiple avenues for assistance beyond the point of purchase.
As renewed smartphones move beyond being viewed solely as a cost-effective alternative to new devices, factors such as service accessibility, warranty coverage and customer support are becoming increasingly important in building confidence in the category. ControlZ’s growing service footprint is aimed at addressing this need by bringing authorised servicing and support closer to customers across both established urban markets and emerging cities.
The company’s service network now spans 31 states and Union Territories and 551 cities, with coverage extending across 18,000+ PIN codes. The expansion forms part of ControlZ’s broader focus on building a comprehensive ecosystem around Premium Renewed smartphones, covering device renewal, distribution, warranty and after-sales service.
“Buying a Premium Renewed device is not just about the purchase itself; customers also want the assurance of reliable support throughout the device lifecycle. Expanding to 700+ authorised service centres and reaching 18,000+ PIN codes is an important step in making that support more accessible across India. Along with our 18-month warranty and 24×7 AI-powered call centre, we are focused on creating an after-sales experience that gives customers greater confidence in choosing renewed,” said Yug Bhatia, Founder & CEO, ControlZ.
With its expanding nationwide service network, ControlZ aims to further strengthen the support ecosystem around Premium Renewed smartphones and make reliable after-sales service more accessible to customers across India.
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