Lexar has announced its partnership with Chennai-based Inspirisys Solutions Limited (ISL), a renowned brand in IT support, under which Lexar shall be using ISL’s strong network of 90+ service centers in Tier 1,2 & 3 cities, to expand its after-sales service in the Indian market. The move is aimed at enhancing the customer experience of using Lexar products with ease, without worrying about warranty support in India.
Commenting on the development, Mr. Gaurav Mathur, Managing Director of Lexar Co. Ltd, said, “As Lexar is eyeing to expand its foothold in the Indian market, it becomes equally important for the brand to register and take care of their customers’ needs and provide them with easy after-sales service and solutions. We are excited to announce our partnership with ISL Service, a company that has been a trusted name in the service provider industry, owing to its wide reach and technical support system. Since now we shall have our service centers in more than 100 cities in India, we hope that Indian consumer shall find using Lexar products more convenient”
Inspirisys Solutions Limited (ISL) – a subsidiary of CAC Holdings Corporation, Japan – is a vendor agnostic, full-service, warranty management service provider for the last 30 years in the field of IT, Healthcare, Data Storage among many others.
Announcing the partnership, Mr. Kumaravelu, National Head - Service Delivery, Inspirisys Solutions Limited. “We are thrilled to be India's third flash memory manufacturer's servicing and maintenance partner. And I am grateful to the Lexar team and look forward to continuing to serve the company. This partnership will help both companies explore the market's new potential and capabilities.”