“We Are Aiming to Further Consolidate Our Position As A Leading Tech Service Provider In India”

“We Are Aiming to Further Consolidate Our Position As A Leading Tech Service Provider In India”

The Indian IT peripherals market is undergoing a huge transformation and the tech brands are advancing their innovations to serve their customers with high-performance products. The IT hardware market has grown tremendously where demand for SSDs, motherboards, and graphics cards has increased immensely. Indian as well as global tech brands are capitalizing on the opportunities by bringing technologically advanced products for different set of customers i.e. gamers, content creators, professionals and etc. Hardware remains one of the critical parts of a PC hence it is important for the user to maintain flawless hardware. But when the challenges start arising in the hardware part, the PC delivers an extremely poor performance which no one likes.

Kaizen being a leading tech support company, has been helping all the tech giants with seamless customer service support. Kaizen has spread its presence across the Indian market in a very less time and has added many leading tech brands under its portfolio. Kaizen is currently working with brands like MSI, Micron, Galax, ADATA, INNO3D, Nextron, Wipro, Mercury, Corsair, Cooler Master, Array Networks, Zotac, Plutus, Flipkart, and Crucial by Micron. For all these brands, Kaizen has set-up a robust service support infrastructure on PAN India lever. Despite many challenges on operational front, Kaizen continues to take its service support services on next level. Kaizen helps organizations in maximizing their ROI while optimizing their costs and adhering to the highest quality standards.

Putting across his views on the growing presence of Kaizen and trust built over the years, Murali Krishnan, Director, Kaizen Infoserve said, “I am very much satisfied with the growth we have been able to achieve during our journey so far. We have more than 40 active Kaizen Authorised Partners (KAP) in smaller cities that add additional value to our strength. Moreover, our homegrown ERP has the feature to add brands/SLA based on locations enabling to manage the Turnaround Time (TAT) as per each brand's requirements. In the coming time, we plan to maximize our strength and build our client portfolio. We are aiming to further consolidate our position as a leading tech service provider in India.”

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