Kaizen Infoserve is one of the fastest growing tech support company in India. Kaizen has established itself as a leader in RMA and customer service space. Its extensive network of service centers helps to deliver an enriching customer service experience for leading brands. Kaizen support has been very effective in the industry for a long time and has achieved immense success through its proficiency in technical support. With the ever-changing expectations of customers, Kaizen has an emphasis on improving the customer support experience to new heights.
Over the years, Kaizen has made many improvements to its strategy to enhance the overall experience. Kaizen has set a benchmark in the technical service support domain by providing excellent services to the customers. Despite the competitive environment, Kaizen continues to grow and serve the leading tech brands in India including Kaizen is currently working with some of the best tech brands in the industry such as MSI, Micron, Galax, ADATA, INNO3D, Nextron, Wipro, Mercury, Corsair, Cooler Master, Array Networks, Zotac, Plutus, Flipkart, and Crucial by Micron.
Kaizen provides fast service as it resolves customer queries very quickly and within committed time frame. The service provided by Kaizen is in line with the needs and expectations of the customer. Over a decade long journey, Kaizen has ensured that it delivers high customer satisfaction. It has carved a niche in the market by strengthening its reach and having the best understanding of the market as well as the customers’ requirements. Kaizen has built a strong PAN-India reach and continues to fuel its efforts for contributing more towards the success of tech brands.
Commenting on the journey and growth that Kaizen has achieved over the years, Murali Krishnan, Director, Kaizen Infoserve said, “Today, we have a distinct identity in the market due to the excellent service we provide to our customers. We always strive to provide the best support by understanding the expectations of the customers. We are the only technical support provider who has the best infrastructure to reach out to the customers in every corner of the country. We continue to adopt innovative ways to deliver more than expected. Our main objective is to enhance the customer support experience for our customers. Our customer-centric approach and right understanding of new technologies sets us apart from other players in the market. Kaizen strives to provide customers with the best possible support. Ultimately, customer satisfaction is our main focus."
Kaizen has tie-up with several leading technology brands, for which it handles technical support across India. It helps brands cover strategically important locations and reach complaints quickly and resolve them within a strict time frame.
Sharing his views on the service partnership with Kaizen, Vikas Gupta, MD, Technology and Gadgets (TAG) said, “We have best in class support with kaizen covering almost 45 locations. We cover all the major locations across the country.”
Commenting on the service support provided by Kaizen, Himanshu Jain, CEO & Director, Acro Engineering Company stated, “Kaizen handles the RMA for our brands namely as MSI and Inno3D and we at Acro make sure that every customer is aware of where, when and how they can avail the warranty via our dedicated network of offline and online partners and a customer centric social media team.”
