Exclusive Chat with Sivaramakrishnan Iswaran, Global Head - Zoho | Convergence India 2025

🔥 Key Takeaways from the Discussion:

💳 Fintech Innovation at the Forefront – Zoho showcased its latest fintech solutions, including Zoho Payments, and its collaboration with NBBL to expand the digital financial ecosystem.

🌎 From Global to Local: India’s Rising Importance – Zoho started with a global-first approach but has now made India one of its top revenue-generating markets.

🧠 AI-Powered Business Solutions – Zoho is integrating AI through Zoho Agent Studio, allowing businesses to automate workflows and build custom AI-driven solutions.

📚 Empowering Customers with Training & Support – Zoho ensures smooth adoption of its products.

🏙️ Expanding Beyond Metros – Zoho is building Tier 2 & Tier 3 city ecosystems and expanding its R&D and rural development centers, strengthening its presence in North and South India.

🔬 Leadership Transition: Stronger Focus on R&D – With Sridhar Vembu shifting to a more research-focused role, Zoho is doubling down on technological innovation and AI advancements.

🚀 Looking Ahead: What’s Next for Zoho? – The company continues to expand its fintech business, launch new AI-powered products, and scale globally while ensuring affordability and innovation for its users.

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