Elcom Digital successfully concluded Synergy 2026, its flagship annual vendor engagement platform, held on May 8 and 9, 2026 at Indana Palace Jaipur. Organized under the theme “Momentum: The Future in Motion,” the two-day event brought together vendors, technology leaders, ecosystem stakeholders, and internal teams for strategic discussions, AI-focused sessions, operational planning, vendor showcases, and future-ready business collaborations.
During the event, Rajeev Ranjan, Editor of TechBiz TV (a video platform by DT), held an exclusive interaction with Harish Kumar G., Director – Business Development, Vtiger Systems India Pvt. Ltd., who shared valuable insights on Vtiger’s global CRM journey, partner-driven growth strategy, enterprise success stories, AI-powered innovation, and the future of business applications in an increasingly intelligent digital ecosystem.
𝐃𝐮𝐫𝐢𝐧𝐠 𝐭𝐡𝐢𝐬 𝐢𝐧𝐬𝐢𝐠𝐡𝐭𝐟𝐮𝐥 𝐢𝐧𝐭𝐞𝐫𝐚𝐜𝐭𝐢𝐨𝐧, 𝐇𝐚𝐫𝐢𝐬𝐡 𝐊𝐮𝐦𝐚𝐫 𝐆. 𝐭𝐚𝐥𝐤𝐬 𝐚𝐛𝐨𝐮𝐭:
His experience of participating in Synergy 2026 and the value of partner-led ecosystem events
How Elcom’s nationwide distribution network creates opportunities for technology vendors and channel partners
Vtiger’s two-decade journey from open-source CRM to a globally adopted cloud platform
Serving over 400,000 customers across 100+ countries through a strong partner ecosystem
Vtiger’s CRM capabilities spanning sales, marketing, customer support, project management, and expense management
The importance of configurable, quick-to-deploy solutions for businesses of all sizes
A successful enterprise deployment story supporting thousands of users across multiple business locations
How organizations in QSR, warehousing, hospitality, and other industries are leveraging Vtiger solutions
Key focus verticals including IT services, real estate, banking, and several emerging industry segments
The role of channel partners in identifying business pain points and building industry-specific solutions
Vtiger’s AI-first vision and upcoming innovations designed to accelerate application development
The launch of AI-enabled platforms that can help partners build business applications in days instead of months
How AI-driven code generation and low-code capabilities are transforming software development
Growing demand for hybrid deployment models combining cloud flexibility with on-premise infrastructure
The increasing importance of localization, Indian innovation, and scalable technology platforms for the future
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