MakeMyTrip Group has made a strategic leadership move with the appointment of Rahul Agarwal as Vice President – Head of Technology. The move marks a key step in the company’s push for technology modernization and AI-driven innovation. Rahul will lead enterprise technology across MakeMyTrip, Goibibo, redBus, and other group entities. His responsibilities include ERP, analytics, artificial intelligence, and cloud platforms.
Rahul brings extensive experience in transforming enterprise systems across industries. He has held senior roles at Bharti Airtel, The Coca-Cola Company, KPMG, Deloitte, and Polycab India Limited. At Airtel, he led the Centre of Excellence for Supply Chain and ERP, driving large-scale automation and cloud adoption. His career highlights also include building AI and data-driven platforms on a global scale.
At MakeMyTrip, Rahul will focus on creating a modern, scalable technology ecosystem. He aims to connect the group’s multiple platforms while improving operational efficiency. His work will also enhance personalization and intelligent customer experiences. By integrating AI, analytics, and cloud technologies, he will streamline processes and enable faster, smarter decisions.
Sharing his excitement on taking this new role, he shared on LinkedIn, “I’m happy to share that I’m starting a new position as Vice President Information Technology at MakeMyTrip Group! Where I will lead enterprise Technology across MakeMyTrip, Goibibo, redBus, and other group entities. In my role, I will oversee ERP, Analytics, Artificial Intelligence, and Cloud Platforms.”
Rahul’s appointment reinforces MakeMyTrip Group’s commitment to technology-led growth. With his leadership, the company aims to strengthen enterprise platforms, accelerate innovation, and deliver data-driven, cloud-enabled solutions for a seamless travel experience.
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