Akasa Air has appointed Belson Coutinho as its new COO (Chief Operating Officer). In this role, Coutinho will oversee several key operational areas, as well as leading initiatives in operational excellence and the airline’s training programs. Announcing the appointment news, the company took social media portal X and posted, “Delighted to announce the appointment of Belson Coutinho as our Chief Operating Officer, effective January 6, 2025.”
“In his new role, Belson will be responsible for Akasa Air’s crucial operational functions - Inflight Services, Airport Services, Maintenance & Engineering, Flight Operations, IOCC, Operational Excellence, while also spearheading Akasa Air Learning Academy. Under his leadership, we will continue to enhance our operational efficiency, deliver on our values of service excellence, and make significant strides toward achieving our vision of becoming a world-class airline.”
Belson Coutinho has been a fundamental part of Akasa Air’s executive committee since its inception in 2022. Before taking on the role of Chief Operating Officer (COO), Coutinho served as Co-founder and Chief Marketing and Experience Officer. Coutinho brings around 30 years of extensive experience in the aviation industry, where he has played a pivotal role in implementing several industry-first initiatives in Indian aviation.
At Akasa Air, Coutinho is expected to leverage his expertise to enhance the airline’s operational efficiencies and service excellence. His appointment comes at a time when Akasa Air is looking to strengthen its position in the competitive aviation market by delivering superior customer experiences and operational reliability.
Coutinho's leadership is anticipated to play a crucial role in shaping the airline's future, driving innovation, and maintaining high standards across all operational domains. His strategic vision and hands-on approach are expected to contribute significantly to the airline's growth and expansion plans.
With a career dedicated to advancing the aviation sector, Coutinho's move to Akasa Air is seen as a strategic step towards further solidifying the airline's commitment to operational excellence and customer satisfaction. His experience and insights will be invaluable as Akasa Air continues to evolve and compete in the dynamic aviation landscape.
Coutinho is a senior entrepreneurial-minded and award-winning professional with exceptional expertise in eCommerce, marketing, and digital transformation. Having a successful track record in setting up and establishing aviation business with growth prospects, across digital, social media, marketing, eCommerce, mobile solutions, product design, loyalty program, customer service and technology functions.
With an exceptional ability to analyze the bigger picture and strong strategic, operational, and leadership skills, Coutinho is expected to strengthen Akasa Air’s position in the aviation sector and align it with leading airlines. His significant contributions to leveraging technology in brand management have been pivotal to the company’s growth and will continue to provide a competitive edge in the aviation industry.
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