Newgen Recognized as 'Leader' In ECM by an Independent Research Firm

Newgen Recognized as 'Leader' In ECM by an Independent Research Firm

Newgen Softwareannounced that it has been positioned as a 'Leader' in The Forrester Wave™: ECM Transactional Content Services, Q2 2017, authored by Cheryl McKinnon with Alex Cullen, Alex Kramer, and Sam Bartlett.

The report scores ECM vendors on a 28-point criteria evaluation on their current offering, strategy and market presence. The report recognizes Newgen as it grows globally with enhanced focus on analytics, scale, and mobility. Gaining high customer rating for capabilities such as BPM, metadata, and multichannel capture. 

Mr. Diwakar Nigam, MD & CEO, Newgen Software expressed his delight on the recognition and said, "Our continuous effort is to develop innovative technology solutions for our clients and enable them to smoothly embark on the digital transformation journey. We believe this recognition is a testimony of our endeavours to bring innovation, and agility in customer implementations through our scalable, configurable and highly robust ECM suite. We are constantly embracing newer technologies such as mobility, analytics, digital sensing and robotic process automation in our product suite to meet the needs of a digital enterprise."

The reportstates, “Newgen has demonstrated solid market expansion, with direct teams and partners serving customers in over 60 countries.”The company’s investment in R&D, which led to development of aplatform that scales to manage billions of documents are noted by the report. The report also notes that itscontent, process, and case management services that are delivered on a single cohesive platformallow its customers and partners to deliver dozens of applications across verticals. The OmniApp solution design tool is an example of this capability.

The report brings to light the fact that Analytics is a major area of ongoing innovation & investment by Newgen. The use cases supported by its analytics engineinclude scenarios from financial services, investigations &compliances,analysis of sentiment on incoming content fromvariousdigital sources and intelligentextraction of data from applications like invoice processing.

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