Edimax Technology announced their toll free number to support the queries of customers and partners. This toll free number is in addition to the existing online support and direct numbers. Customers can get first-hand information on pre-sale/post-sale queries from the technical support team- L1 from the toll free number and further can get connected to their L2 support team on direct numbers/online. Edimax is providing door to door replacement service with the SMS updates even in remote areas.
The new toll-free number 1800-103-2681 is already operational and is open to Indian channel partners and consumers seeking technical support from Edimax. The number would be operational from 10 am to 7 pm on through the week barring Sundays and national holidays.In addition to this Toll Free number, direct numbers and mail support will also remain operational i.e.,+91-9867520529/ +91-9780021413 and support india@edimax.com.tw
On the announcement of Toll free number, Mr Sanjay Joshi, Country Manager at Edimax Technology said, "Our aim is to reach our customers and partners pan Indiawith this Toll free Number and we can enhance the service levels, maintaining timely support with world class Door to Door RMA warranty services. We have a well trained team of service engineers dedicated to solve the grievances of our customers."
Edimax a leader in Networking industry for over 25 years has well appreciated the idea of creating happy partners & customer base and technical support is a critical tool in achieving that be it pre-sales or post-sales support.
