Cybage announced that it has been selected as a sample vendor in “The Gartner Digital Commerce Vendor Guide, 2018”. According to the report, “Digital commerce is a major component of a superior customer experience, with a growing ecosystem of technologies, vendors and services.” Cybage has unique expertise to connect the complex commerce to engaging, safe and easy customer experiences.
“Digital commerce is key to delivering the best customer experiences, but the mix of new technologies, devices, and payment systems is complex and challenging,” said Ashwin Parmar, SVP–Online Retail, Cybage. He added, “Cybage’s expertise connects the critical back-end systems to easy and fast front-end user experiences.
The Gartner Digital Commerce Vendor Guide, 2018 states, “The mix of ecosystem components used in successful digital commerce initiatives varies by industry and company size. But companies often underestimate the number of technologies required to achieve an excellent customer experience and the integration challenges in connecting the components.”
The report includes Cybage in the Digital Commerce Services Providers category. “Digital commerce service providers offer a variety of digital commerce implementation services, including those for the design, development, integration, and deployment of specific processes, functions, applications, and initiatives in user organizations that support transactional digital commerce applications and related functionality.”
The Gartner Digital Commerce Vendor Guide, 2018 Published on 29 August 2018 by Analyst(s), Jason Daigler, Christina Klock, Sandy Shen, Penny Gillespie, Mike Lowndes, Mark Lewis, Dayna Ford.
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