With the ideals of the digital economy quickly permeating into every industry and impacting every business, transforming a company’s IT infrastructure to bring products to market faster and remain competitive has become inevitable.
While Artificial Intelligence (AI) is still considered an emerging technology, it has already started delivering considerable business value.
Hence, Dell EMC recently commissioned Forrester Consulting to examine Artificial Intelligence and its impact on the IT team and IT transformation efforts. The report titled ‘CIOs Need to Take the Lead on AI for Transformational Outcomes across the Company’, conducted the survey with 353 respondents from large enterprises across the globe.
The survey shows that enterprises are frantically working to test and launch Artificial Intelligence initiatives, and these initiatives are already delivering results. However, the wave of Artificial Intelligence implementation is just beginning:
“There is no doubt that AI is helping deliver revenue growth with better customer experiences, increasing innovation, and improving operational effectiveness. However, most firms are just getting started, and many are pursuing a broad array of uncoordinated AI initiatives.” Says Niladri Saha, Director- Modern Data Center, Dell EMC, India, Dell EMC “Therefore, it is crucial for CIOs to take the helm, engage the lines of business on their AI initiatives, and ultimately drive the AI agenda to ensure successful outcomes and mitigate risks. There is a need to invest in new software applications, infrastructure as well as platforms necessary for AI. This will help modernize existing systems to better support the ever-increasing number of AI initiatives, ultimately leading to better business outcomes”.
Forrester’s in-depth survey of IT and business leaders about AI, also yielded several important recommendations: